@ManoharB2397 you can use pega OOTB flow action pyChangeStage in the navigation menu to meet this business requirement ..by using this you can move the stage to next stage or you can select the stage as well
Posted: 1 month ago
Posted: 6 Jul 2022 15:39 EDT
Mithun P (MITHUN.P)
I think you are testing the scenario with from the second stage and that's why you are getting this issue.
Below is the exact behavior of change stage:
- When you are trying to do change stage from the action menu then it will not show the create stage and current stage of the case. But apart from these 2 stages it will show all the stages.
- So if you have 4 stages say Create, ProcessData, ReviewData, Resolve. And you are in Stage ProcessData and trying to change the stage using choose stage option then you will see only 2 stages options (ReviewData, Resolve).
- But is you are doing the same test when you are in ReviewData stage then you will see other 2 stages (ProcessData, Resolve).