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 Manish Goutam (Manish Goutam)
PEGA
Lead System Architect
Pegasystems Inc.
IN
Manish Goutam Member since 2018 4 posts
PEGA
Posted: Jul 30, 2015
Last activity: Aug 3, 2015
Posted: 30 Jul 2015 8:35 EDT
Last activity: 3 Aug 2015 5:42 EDT
Closed

Previous Step not complete when used Change Stage

Hi,

I am using Change Stage smart shape to switch to different stage, but then my previous step is not getting marked completed. I have the "Close open assignments from current stage on change" option selected.

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Case Management

Posted: 9 years ago
Posted: 31 Jul 2015 11:51 EDT
Roberta Norin (NORIR)
PEGA
Software Engineer Fellow
Pegasystems

I do not believe there is a hot fix for this. As a rule we recommend upgrading to the lastest version to obtain the latest functionality. If this is not possible please submit a Service Request (SR) so that one of our Customer Support technicians can work with you on this. You can do so by contacting Pegasystems Global Technical Support through My Support Portal.
 

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