Skip to main content

This content is closed to future replies and is no longer being maintained or updated.
Links may no longer function. If you have a similar request, please write a new post.

Question

 Rajasekhar U (RajasekharU0829)
CGI

CGI
IN
RajasekharU0829 Member since 2013 102 posts
CGI
Posted: Mar 17, 2016
Last activity: Mar 17, 2016
Posted: 17 Mar 2016 6:29 EDT
Last activity: 17 Mar 2016 10:06 EDT
Closed
Solved

Case Type not displayed in Case explorer

Hi,

I have followed below steps

  1. Initially I have created the application using application express.
  2. Created manually new work type class "POC" i.e. SAE-HRServices-Work-POC.
  3. Created manually new starter flow "SAE-HRServices-Work-POC • pyDefaul".
  4. Created manually new case type rule "SAE-HRServices-Work-POC.pyDefaul" and called pyDefaul flow from case type rule.

When I go to Case explorer, I am not able to see new case type ctreated in above steps.

Please guide me, if I am missing any step.

Thanks & Regards

U Rajasekhar

To see attachments, please log in.
Case Management

Posted: 8 years ago
Posted: 17 Mar 2016 9:14 EDT
Eric Osman (ericosman_GCS) Senior Software Solutions Engineer
Pegasystems
US

I seem to recall having a similar problem, so I clicked "cases" in left margin to show the case explorer, and then I used either click or right-click (I forget which) on the case explorer and chose "add subcase" and there was a question that popped up that asked whether I was adding one that already existed, and I chose "yes" since I had already defined all the info similar to you.

I did find it a bit mysterious that I had to do that, since I thought it should show automatically.  /Eric

To see attachments, please log in.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice