Question
1
Replies
2301
Views

Standard Chartered Bank (APAC)
Posted: Jan 23, 2018
Last activity: Jan 23, 2018
Closed
Case level SLA - Edit goal and deadline values
Hi ,
I am creating a Case level SLA, but need to edit the GOAL and DeadLine values when the Case is in work flow.
Please suggest how can this be achieved.
Regards,
Sai.