Capture Complete Meta-Data of an inbound email to pyEmailHeader
We have a requirement to capture complete meta-data of an inbound email header. Do we have any out of the box solution to retrieve email header properties and values. Specially the Message-ID, References IDs in email header(Sample email header is attached) .
Eg- In pega 7.2 code base @baseclass.SendEmailNotification activity (Pega-EventProcessing:07-10-09) -step 7, there is a page available "pyEmailHeaders" which holds the header values. But its not capture References IDs sent from Out look. Similarly we need to capture the inbound email header values to "pyEmailHeaders" pagelist.
Please share any approaches for this.
***Edited by Moderator Marissa to update SR Details***
Pegasystems Inc.
US
I don't think there is an out of the box way to do this. You would need to know the headers you wanted to capture and update the email service rule so that the data is retained.