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Cannot see segments created on prospect list
Hello!
Could you please answer why I cannot see segments that were created on prospect list in Audience tab? I couldn't find them in the list of segments when I went to Audience tab. Using Pega Marketing 7.13
Thank you!
***Updated by moderator: Lochan to add Categories***
Posted: 8 years ago
PEGA
Pegasystems Inc.
US
In order to see Prospect based segments in the Audience selector for your Campaign you should ensure that the 'Target Audience Type' on the Campaign's Plan tab is set to 'Prospect'. Like this:
If you've configured your Campaign with the 'Target audience type' to Prospect and the Prospect based Segment is still not displayed this may in fact be a bug as suggested by Minu.