Question
Wipro
IN
Last activity: 6 Jun 2018 4:52 EDT
Can we create WorkGroup and Workbasket on the fly
Hi Team,
We have a requirement to create WorkGroup and Workbasket dynamically in Live system without using designer studio ? Please suggest if this is possible.
Thanks
Rajesh Kumar Yadav
Wipro
IN
Thanks Rajendra for reply, There are business use cases where we need to create and allocate WorkGroup and WorkBasket to user dynamically in live system, without any developer assistance ?
Please advice
Rajesh Kumar Yadav
Vodafone Shared Services India
IN
You can write your custom code to achieve this.
1. create workbasket with default workgroup and other required properties as per need(Obj-save)
2. create workgroup and set workbasket created above.
3. update workbasket with workgroup created.
follow this sequence in activity.
Wipro
IN
Thanks Prashant for your reply could you please give information that what activity/rule I need execute to perform below steps.
For example to create workBasket there is an OOTB activity called - CreateWorkBasket is used.
You can write your custom code to achieve this.
1. create workbasket with default workgroup and other required properties as per need(Obj-save)
Thanks Prashant for your reply could you please give information that what activity/rule I need execute to perform below steps.
For example to create workBasket there is an OOTB activity called - CreateWorkBasket is used.
You can write your custom code to achieve this.
1. create workbasket with default workgroup and other required properties as per need(Obj-save)
<CreateWorkBasket>
2. create workgroup and set workbasket created above.
<?>
3. update workbasket with workgroup created.
<?>
4. Update operator record to use newly created WorkGroup
<?>
Thanks
Rajesh Kumar Yadav
Coforge DPA
GB
HI
We did create Workgroups on the fly in our Project.
You just need a Model Workgroup defined in your system. Do an "Obj-Open-by-Handle" of that , and then rename the workgroup and do Obj-Save. It will create a new entry in the database. You can change any properties of Workgroup rule want.
The only issue you have to think is how will you map the users to that workgroup.
Wipro
IN
Thanks Bhavya for your valuable inputs, any thought on mapping user with newly created WorkGroup on the fly. You mentioned there is one issue, how did you resolve this. Please advise - Rajesh Kumar Yadav
Coforge DPA
GB
Hi Rajesh
Actually we didn't map the users on the fly.
We created a portal for where Admins can add/delete the workgroups to the user.
You may also need to create a screen to achieve this functionality depending on your project requirements.
Regards
Bhavya