Question
Carelon Global Solutions
IN
Last activity: 4 Jun 2024 7:29 EDT
BIX logs are not generating in BIX node
Hi,
We have configured BIX and Background processing nodes in two different servers (351 and 352), but we noticed PegaBIX.log is being generated in background processing node and not in BIX node.
Kindly help on this.
Accepted Solution
Updated: 4 Jun 2024 7:29 EDT
Pegasystems Inc.
GB
@PremchandT16916079 It seems like there might be a configuration issue. The PegaBIX.log should be generated in the BIX node if the BIX extractions are running on that node. Please ensure that the BIX extractions are indeed running on the BIX node and not on the Background processing node. Also, check the logging level and the log file paths in your prlog4j2.xml file. If the issue persists, it might be best to contact Pega Support for further assistance.
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Configuring BIX logs for command-line extractions in on-premises systems
Node types for on-premises environments > Pega-provided node types