Question
UHG
IN
Last activity: 16 Oct 2018 7:04 EDT
Authentication time-out not working for Desktop version but working fine for Hybrid client Mobile app
Authentication time out not working in LEAN test Desktop version but its working fine in LEAN hybrid client Mobile app online and offline.
Attached the document contain the error which is getting displayed after time out in desktop.
Steps to reproduce the issue:
1. Set the Authentication time out value in access group
2. Login using /PRWebLDAP2 url
3. Don't perform any action for specified time out in the access the group
4. After that click on any button or icons
Note: With the same url and access group value time out functionality working fine for LEAN hybrid client mobile app.
Error Message:
message: there has been an issue; please contact your administrator
Operator ID: XXX
Requestor ID: XXXX
Time stamp: xx
Engine version: xxx
***Moderator Edit: Vidyaranjan | Updated Categories***
Accepted Solution
Pegasystems Inc.
IN
Hello,
On reviewing the SR we see that it is resolved with the below information provided in the below articles.
https://community.pega.com/support/support-articles/sessiontimer-control-not-working
Regards,
Pegasystems Inc.
IN
Hi Srikanth,
We see that the referenced SR is currently under investigation. We will continue to track its progress and update the post.
Thank you,
Accepted Solution
Pegasystems Inc.
IN
Hello,
On reviewing the SR we see that it is resolved with the below information provided in the below articles.
https://community.pega.com/support/support-articles/sessiontimer-control-not-working
Regards,