Question
Greenfield Technology
Last activity: 7 Apr 2021 11:16 EDT
Time-out pop-up in different browsers
Hi Team,
in our project we have noticed that the time-out pop-up is displayed correctly for the browsers:
- Google Chrome and Microsoft Edge For the browsers:
- Safari and Firefox, this pop-up is not displaying as usua.(normally for Apple users; the pop-up appears but there is no button "ok" o click on it).
We have used as source to research, it seems that everything is configured according to the articles:
https://community.pega.com/knowledgebase/articles/security/authentication-time-out
https://community.pega.com/knowledgebase/articles/system-administration/84/specifying-lock-time-out
Could you please, to give us more instructions how to proceed and handle this problem?
Best regards
***Edited by Moderator: Pallavi to move from Pega Academy to Product, update platform capability tags***
Accepted Solution
Updated: 7 Apr 2021 11:16 EDT
Greenfield Technology
We have found a UI specialist that adviced us, it was necessary to increase the size of pop-up though the Java code and them we got the button displayed on browsers: Mozilla, Firefox and Safari.
Updated: 7 Aug 2020 8:03 EDT
Greenfield Technology
Hello,
yes, we have configured, according to the articles mentioned above.
Regards
Accepted Solution
Updated: 7 Apr 2021 11:16 EDT
Greenfield Technology
We have found a UI specialist that adviced us, it was necessary to increase the size of pop-up though the Java code and them we got the button displayed on browsers: Mozilla, Firefox and Safari.