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Question

 Rizalisa Bautista (rizalisab)
GDIT

GDIT
US
rizalisab Member since 2009 11 posts
GDIT
Posted: Mar 21, 2018
Last activity: Jul 31, 2018
Posted: 21 Mar 2018 17:17 EDT
Last activity: 31 Jul 2018 17:41 EDT
Closed
Solved

Authentication failed because the constructed Data-Admin-Operator-ID instance failed to pass validation

I'm getting this error when logging in. Other users are able to login without any issues.

"Authentication failed because the constructed Data-Admin-Operator-ID instance failed to pass validation. The most likely cause for this is that your Data-Admin-AuthService record attempts to map directory attributes to PROPERTIES THAT DO NOT BELONG TO DATA-ADMIN-OPERATOR-ID class. Check your D-A-AuthService record for bad entries or typos."

What properties could be in my Data-Admin-Operator-ID instance that is failing? How can I get my operator id fixed?

***Updated by moderator: Lochan to add Categories***

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Accepted Solution

Posted: 6 years ago
Posted: 21 Mar 2018 19:45 EDT
Susan Liu (SusanLiu_GCS)
PEGA
Senior Principal Engineer, Technical Support, Runtime Engine
Pegasystems Inc.
US

Hi,

Please check below pdn links:

https://collaborate.pega.com/discussion/not-able-set-properties-during-authentication-prcustom-authentication

To debug the issue, you can turn logging to DEBUG for class com.pega.pegarules.session.internal.mgmt.authentication.SchemePRCustom and the log should contain the info you need.

Thanks,

Susan

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