Question
IBM India
US
Last activity: 6 Aug 2018 17:28 EDT
Custom authentication will fail: Couldn't retrieve the Data-Admin-AuthService instance: SAMLAuth
Hi,
We are planning to change prweb/sso http URL to Https prweb/sso. Https ports are opened in jboss.
I am getting below error on sso rul while login. All lower environment is working fine. I got issue in production. Please suggest any specific configuration is missing.
Hi,
We are planning to change prweb/sso http URL to Https prweb/sso. Https ports are opened in jboss.
I am getting below error on sso rul while login. All lower environment is working fine. I got issue in production. Please suggest any specific configuration is missing.
2018-07-19 15:19:17,692 [XX.XX.XX.XX:8083-2] [ STANDARD] [ ] [ EWFFW:01.01.01] (.authentication.SchemePRCustom) ERROR ewf.firemansfund.com|XX.XX.XX.XX - Custom authentication will fail: Couldn't retrieve the Data-Admin-AuthService instance: SAMLAuth
java.lang.Exception: Unable to open AuthService definition
at com.pega.pegarules.session.internal.mgmt.authentication.SchemePRCustom.<init>(SchemePRCustom.java:302)
at com.pega.pegarules.session.internal.mgmt.authentication.SchemePRCustom.getInstance(SchemePRCustom.java:267)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.getScheme(Authentication.java:1047)
at com.pega.pegarules.session.internal.mgmt.authentication.Authentication.initialize(Authentication.java:1008)
at com.pega.pegarules.session.internal.engineinterface.service.HttpAPI.handleAuthentication(HttpAPI.java:2230)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.activityExecutionProlog(EngineAPI.java:548)
at com.pega.pegarules.session.external.engineinterface.service.EngineAPI.processRequestInner(EngineAPI.java:383)
at sun.reflect.GeneratedMethodAccessor59.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
Accepted Solution
IBM India
US
Solution i got is in Web.xml servlet prweb/SSO configuration was not correct I Did correction and issue resolved.
Pegasystems Inc.
IN
Please check below article.
IBM India
US
Hi
I already checked this liked, I check app name, WorkGroup etc all are good. my http:// XXXXX url is working fine. Issue is with https://XXX url.
Also pre production environment is working fine in Https:// url
Thanks.
IBM India
US
Sorry did not get you, can elaborate more . There is no change in application side. Lower environment is working fine without any changes. Please check attachment log after debug mode.
CollabPartnerz
IN
Please find the below url
Pegasystems Inc.
US
Hi @Samirkumar,
Did you find the answer you were looking for? Please share it or let us know if you've moved on and want this post closed to future comments.
Thanks!
Pegasystems Inc.
US
That's great to hear @Samirkumar! Do you mind sharing your resolution so that we may mark it as the Correct Answer and it could help other users who may potentially have the same question? That would close out this thread.