Skip to main content
Contact a Moderator

Question

3
Replies
610
Views
 Harsh Soni (Harsh_Soni) Infosys LTD Consultant
Infosys LTD
BE
Harsh_Soni Member since 2015 6 posts
Infosys LTD
Posted: November 10, 2016
Last activity: November 10, 2016
Posted: 10 Nov 2016 8:47 EST
Last activity: 10 Nov 2016 23:20 EST
Closed

Attachments within email not seen when attached to Work object

Report

I have a requirement where i have to attach the outbound email to work object with attachments in email, I am able to acheive the first part wherein i am able to attach email to workobject but i am unable to access any of the attahcments attached in mail when opened in PRPC.

Can any one please help?

 

***Updated by moderator: Lochan to add Categories***

Case Management User Experience
Moderation Team has archived post, This thread is closed to future replies. Content and links will no longer be updated. If you have the same/similar Question, please write a new Question.
Posted: 5 years ago
Posted: 10 Nov 2016 9:30 EST
Supraja V (Supraja.V) PEGA Product Owner
Pegasystems Inc.
IN

Hi,

Are you using "pyCreateAndManageWorkFromEmail" OOTB activity to attach the outbound email to work Object?

Regards,

Supraja

 

 
Posted: 5 years ago
Posted: 10 Nov 2016 11:29 EST
Harsh Soni (Harsh_Soni) Infosys LTD Consultant
Infosys LTD
BE

Hi,

I am using OOTB CorrAttach activity to attach email to workobject.

Thanks
Posted: 5 years ago
Posted: 10 Nov 2016 23:20 EST
Veera Gangababu Gollapalli (Gangababu) PEGA Principal Technical Solutions Engineer
PEG
IN

By looking into the usage of CorrAttach activity it should be invoked from CorrUpdate activity.

This activity gets called from another activity CorrUpdate. It links the correspondence record to the work object, adds history and saves the it.

Try with SendSimpleEmail activity which internally invokes CorreAttach activity.

We'd prefer it if you saw us at our best.

Pega Collaboration Center has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice