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Question

 Devarajulu Prathapaneni (DevarajPrathapaneni)
Swedbank AB
Solution Architect
Swedbank AB
SE
DevarajPrathapaneni Member since 2020 39 posts
Swedbank AB
Posted: Jan 1, 2018
Last activity: Jul 25, 2018
Posted: 1 Jan 2018 22:11 EST
Last activity: 25 Jul 2018 3:24 EDT
Closed

Attachment preview post upload of file

Hi All,

While uploading attachment can we show preview to user before submit the select file action.

Thanks,

Deva.

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Dev/Designer Studio

Posted: 7 years ago
Posted: 3 Jan 2018 1:28 EST
Devarajulu Prathapaneni (DevarajPrathapaneni)
Swedbank AB
Solution Architect
Swedbank AB
SE

Hi Susan,

Thanks for reply. Our customer wants to see the preview after selecting the file before attaching to the case . So can pega include link in below window in pzAttachFileDDFileList section.

Thanks,

Deva

 

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Posted: 7 years ago
Posted: 3 Jan 2018 11:24 EST
Ujjwal Kumar Shukla (UjjwalShukla_GCS)
PEGA
Senior Manager, Technical Support
Pegasystems Inc.
IN

Hi Deva,

There is no OOTB way to achieve this.
Previewing attachment of various type may be achieved by using third party APIs and you may have to write a lot of code and spend a lot of effort in achieving it.

Thanks,
Ujjwal

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Posted: 7 years ago
Posted: 4 Jan 2018 15:14 EST
Midhun Krishnankutty (MidhunKrish)
StellarNexus Consulting UG
Managing Director
StellarNexus Consulting UG
DE

Hello Ujjwal!

The preview functionality is available out of the box on SAP solutions as well as other BPM solutions and hence Clients who are used to this functionality come up with the same request often.Can this be suggested as an enhancement to the engineering team at Pega?

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Posted: 7 years ago
Posted: 4 Jan 2018 23:59 EST
Ujjwal Kumar Shukla (UjjwalShukla_GCS)
PEGA
Senior Manager, Technical Support
Pegasystems Inc.
IN

Hi Krish,

Thanks for your input!!
Having a common solution means to have a code to handle various sort of attachments.
I would check the same with team concerned and would get back.

Regards,
Ujjwal

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Posted: 7 years ago
Posted: 5 Jan 2018 8:26 EST
Anil Vanaparthi (vanaa)
PEGA
Senior Manager, Services Engineering, Case Management
Pegasystems Inc.
IN

Inline preview for attachments is supported in Pega 7.4, only for attachments of type Image/Video/Pdf.

Inline preview is shown for the attachments that are uploaded i.e. inline preview is not shown in the upload modal.

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Posted: 6 years ago
Posted: 24 Jul 2018 5:53 EDT
prajakta vyawahare (prajaktav)
Accenture Services Pvt. Ltd.

Accenture Services Pvt. Ltd.
IN

Hi Vanaa,

We have migrated our code from Pega 7.1.9 to 7.4 but inline preview of attachment is not working for us. Which OOTB is used for inline preview of attachment? 

 

 

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Posted: 6 years ago
Posted: 24 Jul 2018 7:54 EDT
Marissa Rogers (MarissaRogers)
MOD
Principal Knowledge Management Specialist
Pegasystems Inc.
US
Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query.
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Hello!
 
Thank you for posting your query on PSC. This looks like an inactive post and hence, we suggest you create a new post for your query. Click on the Write a Post button that’s at the top of our Pega Support Community homepage.  Once created, please reply back here with the URL of the new post.
 
We have also sent you a private message opening up a communication channel in case you have any further questions.
 
Thanks,

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Posted: 6 years ago
Posted: 25 Jul 2018 3:24 EDT
Anil Vanaparthi (vanaa)
PEGA
Senior Manager, Services Engineering, Case Management
Pegasystems Inc.
IN

 the case attachments of type image/video/pdf can now be viewed inline by clicking on case attachment link or thumbnail from the attachments gadget of case.

pyWorkAttachmentIcon , pyAttachmentFeedDescription controls are used in the OOTB case attachments

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