Posted: Nov 8, 2021
Last activity: Nov 8, 2021
Last activity: 8 Nov 2021 15:38 EST
Attach documents from one case to another case
I have an requirement to copy all the attachments from caseA to caseB when caseA is resolved as duplicate.
Is there any OOTB functionality to handle the above scenario.
***Edited by Moderator Marissa to change type from General to Product, update Product details and Capability tags****