We have one issue that after some time (about 15 days) one or two cases assignment deadline not displaying which in db no deadline record also. Other same assignments have deadline as expected. Suspending it may be related to SLA agent. Not sure if anyone will know about this issue? Thanks in advance!
***Updated by Moderator: Lochan. Removed user added #helpme tag. Apologies for confusion, shouldn't have been an end-user option; added Category***