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Question

 Nishant Patnaik (NishantPatnaik)
PEGA
Manager, DemoX
Pegasystems Inc.
AU
NishantPatnaik Member since 2012 20 posts
PEGA
Posted: Jan 12, 2017
Last activity: Jan 12, 2017
Posted: 12 Jan 2017 17:58 EST
Last activity: 12 Jan 2017 18:14 EST
Closed

Agent Schedule Instance shows its deleted in Prod environment but in SMA it shows its running

Agent schedule instance shows its deleted in Prod environment.

But in SMA it shows that the agent is running.

Any possible reason why it shoud show up like that.

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System Administration

Posted: 8 years ago
Posted: 12 Jan 2017 18:13 EST
Arvind Malav (malaa) Technical Manager
Pegasystems Inc.
IN

Hi,

I did a quick test on Pega 7.1.9 following below steps:

1. Deleted the Agent schedule from SysAdmin --> Agent schedule ( had three instance for same agent)

2. Went to SMA to check the status of Agent, it was shown running and isAlive test results in true.

I believe, this is due to the fact that we deleted only Agent schedule for that node , therefore, agent will keep showing as running ( we did not delete the agent) as it needs to cater other agent schedule for this agent.

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