After removing one index host node, search doesn't work for few work items.
After removing one index host node from the search landing page (another one index host node is still available), few work items search returns no results.
1. FTSIncrementalIndexer agent is up and running;
2. Search indexing is enabled in the searching landing page;
3. Default Indexes: all rules, all data, and all work are available from the searching landing page;
4. From PegaRules log, search being initialized and configuration being completed without any errors.
2020-05-25 17:04:22,010 [%20.20t] [ STANDARD] [ ] [ ] (artup.SearchInitializationTask) INFO - Starting configuration of node for full-text search.
2020-05-25 17:04:38,653 [%20.20t] [ STANDARD] [ ] [ ] (artup.SearchInitializationTask) INFO - Finished configuration of node for full-text search, with no errors.
5. Under Agent Information, queue size is 3.
Could anyone help to identify the root cause of the issue?
***Edited by Moderator Marissa to update Platform Capability tags****
Ford Motor Company
US
@FeiH0514 Couple reasons, the temp directory may not be configured/Pega writing the search data in a folder where Search default location is
or
You may have not dedicated a Search JVM if you are using latest versions of Pega
Ford Motor Company
US
@FeiH0514, Can you verify if the JVM is correctly writing at the desired folder in the JVM path?
Since you mentioned, your operating environment is 7.4, it does support the Node Classification. Please take a look at the attached response.
Ford Motor Company
US
Hello @FeiH0514,
Please follow through these two GCS Articles for various search related issues/resolutions:
https://community.pega.com/video-library/global-search-and-reindexing-issues-part-1
https://community.pega.com/video-library/global-search-and-reindexing-issues-part-2