Question
Kelly Services
US
Last activity: 25 Jan 2021 11:58 EST
Admin Studio - Listeners Landing Page - Showing, starting, stopping of listeners issues in 8.4.3
Hello All,
Recently we have upgraded from 7.3.1 to 8.4.3 and we are using Pega Cloud.
When we are working with listeners (email),
- Sometime we cannot see the listeners at all even though our listeners (email) are configured with run on all nodes.
- Sometime we cannot start the listener.
- Sometime we cannot stop the listener.
- Sometime we cannot view the listener.
- We have 5 nodes and sometime we see that the 10 listener is running in each node.
- Sometime we see only 1 listener per node.
We are facing lot of issues with respect to the listeners in the Admin studio. This is effecting the productivity of the implementation and testing team.
util-i-0e267a7949fa23091: Exception occurred while restarting listeners of Data-Admin-Connect-EmailListener type. Error details: Start operation failed - Listener: Data-Admin-Connect-EmailListener:XXX.Listener(com.pega.pegarules.integration.engine.internal.services.email.EmailListener)/6, error: Failed to launch listener, com.pega.pegarules.pub.PRException: Failed to start listener: EMAIL.XXXX.Listener
- Do everyone face the same issues in 8.4.3 Pega cloud?
- Is there any settings that we are missing?
Any help here is much appreciated.
Accepted Solution
Updated: 25 Jan 2021 11:58 EST
Kelly Services
US
@GiriKonatham Hello All, this issue is resolved after we uncheck authentication is required check box in the service package and remove the log in details in the email listener rule.