Question
Singtel Optus Pty Ltd
AU
Last activity: 1 Nov 2018 10:55 EDT
Admin Pop up appearing while accessing the Offer flows in Pega Marketing in Internet explorer
Admin Pop up appearing while accessing the Offer flows in Pega Marketing in Internet explorer. We are using 7.2.1 version in Pega Marketing and whenever we try to open an offer flow in Marketing portal. the pop up immediately appears and the offer flow is opened when we click the cancel button.
Observing this behaviour while using IE (version 11) and not in Chrome. Attached the image of the popup. Can someone advise on how to get this fixed. We see this happening only when we open the Offer flows and not on any other components such as Audience rule or campaigns.
Attached the image of the popup.
Pegasystems Inc.
NL
Rajesh,
We are sorry you are experiencing issues. May I ask, if it is working properly for you in Chrome, is there a reason why you do not continue your work in Chrome?
Miki
Pegasystems Inc.
NL
Rajesh,
Sure, I understand, please raise an SR and they will advice you which browsers we certify on, for which version. I was just trying to understand if you are blocked to continue in Chrome as of now. My understanding is that you are not, so good luck.
Miki
Pegasystems Inc.
IN
Hi Rajesh,
Do you see the same behavior when you open an Process Flows in IE11? Curious to know.
-Raghu
Pegasystems Inc.
US
Please reference this post's URL when you open your SR, then let us know the SR ID so that we can keep track on this as well!