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 Ashwini Ashok (AshwiniA) TCS Ashwini Ashok
TCS
IN
AshwiniA Member since 2015 1 post
TCS
Posted: June 10, 2021
Last activity: June 10, 2021
Posted: 10 Jun 2021 2:58 EDT
Last activity: 10 Jun 2021 3:56 EDT
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Adding Audit without locking the case

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Hi All,

I have a requirement to add audit on a case when an action is performed on the case from the review harness. Since there is no lock on the case in review harness, the audit is not getting added using the AddHistory activity. 

 

Thanks,

Ashwini

***Edited by Moderator: Pooja Gadige to change category from General to Product, add product details tag, add platform capability tag***
Pega Platform Case Management
Posted: 1 year ago
Posted: 10 Jun 2021 3:18 EDT
Sarah Godfrey (SARAH GODFREY) Labb Consulting Technical Lead
Labb Consulting
GB
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Hi @AshwiniA 

You could write an instance to your History-Work table passing the class keys - usually they are pxHistoryForReference (pzInsKey of the case) and pxTimeCreated. This will add an audit entry for the case without the lock.

 

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