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Question

 Ashwini Ashok (AshwiniA)
TCS
Ashwini Ashok
TCS
IN
AshwiniA Member since 2015 1 post
TCS
Posted: Jun 10, 2021
Last activity: Jun 10, 2021
Posted: 10 Jun 2021 2:58 EDT
Last activity: 10 Jun 2021 3:56 EDT
Closed

Adding Audit without locking the case

Hi All,

I have a requirement to add audit on a case when an action is performed on the case from the review harness. Since there is no lock on the case in review harness, the audit is not getting added using the AddHistory activity. 

 

Thanks,

Ashwini

***Edited by Moderator: Pooja Gadige to change category from General to Product, add product details tag, add platform capability tag***
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Pega Platform
Case Management

Posted: 3 years ago
Posted: 10 Jun 2021 3:18 EDT
Sarah Godfrey (SARAH GODFREY)
Labb Consulting
Technical Lead
Labb Consulting
GB

Hi @AshwiniA

You could write an instance to your History-Work table passing the class keys - usually they are pxHistoryForReference (pzInsKey of the case) and pxTimeCreated. This will add an audit entry for the case without the lock.

 

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