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Question

 Nisarg Kothari (NisargK0)
Ciberspring Inc

Ciberspring Inc
IN
NisargK0 Member since 2018 13 posts
Ciberspring Inc
Posted: Nov 24, 2023
Last activity: Dec 5, 2023
Posted: 24 Nov 2023 1:58 EST
Last activity: 5 Dec 2023 7:53 EST
Closed

Field Level Auditing on Folder case

I have a case type that inherits from Work-Folder-

I want to enable field level auditing on that.

However, because it does not inherit from Work-Cover-, it does not appear under the Case Type explorer. I do not see any place where the FLA can be enabled on the case type rule form.

Tried creating declare trigger, data transform and the FLAudit- class manually. This started inserting entry in the FLA table, but without generating the GUID. So, the entry keeps getting replaced with new entries as the primary key column GUID is blank.

Please suggest.

***Edited by Moderator Marije to add Capability tags***
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Pega Platform 8.6.6
Pega Platform
Case Management
System Administration
Data Model
Lead System Architect

Posted: 1 year ago
Posted: 5 Dec 2023 7:53 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@NisargK0  The recommendation is to configure Field level auditing feature  for Case Type from the Case Type -> Settings.

We are not sure why the given Case type is not visible in Case Type explorer.

This needs to be investigated in more depth.

Please can you log a support incident via the MSP?

Please let us know the INC ticket id here so that we can help track it. 

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