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Question

 Terrance Krolak (TerranceK5260)
Cotiviti

Cotiviti
US
TerranceK5260 Member since 2022 8 posts
Cotiviti
Posted: Sep 16, 2022
Last activity: Sep 23, 2022
Posted: 16 Sep 2022 12:11 EDT
Last activity: 23 Sep 2022 10:48 EDT
Closed

This action is not allowed as it is outside the current transaction.

We have been getting the message "

 

This action is not allowed as it is outside the current transaction.

  

 

being emitted on different areas of our UI when we hit the save button.  We have overridden the save button and calling a number of actions on it such as refresh sections or calling activity or calling a built in script.  I noticed it seems to get generated by pyStaleTransaction being called but I don't know what is calling it and therefore I don't know what is causing it.  I did find some pdn articles that seemed to indicate it can be caused by having multiple commits.  I removed all the commits except for the very last one when the save button is clicked but the issue doesn't go away.  Can anyone tell me what causes this?  It doesn't seem to be from multiple commits. I verified that I had removed all the commits except the last one by running DBTRace.

***Edited by Moderator Marissa to add Capability tags***
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Posted: 2 years ago
Posted: 23 Sep 2022 10:48 EDT
Rob Elliott (ELLIR1)
PEGA
Lead System Architect
Pegasystems Inc.
GB

@TerranceK5260 As you've already identified the most common cause for this error is commit that is outside of Pegas case processing transaction model. Could you please share more details on the modifications made to the save button and the purpose of these changes?

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