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Question

 Brian Randall (BrianR9472)
Appriss
Software Engineer
Appriss
US
BrianR9472 Member since 2018 7 posts
Appriss
Posted: Mar 8, 2019
Last activity: Mar 11, 2019
Posted: 8 Mar 2019 7:54 EST
Last activity: 11 Mar 2019 3:24 EDT
Closed

400 error when trying to access PDC link from support page

Good morning,

We are currently using AES, but I wanted to check out PDC to see if we could switch to that for our on-prem application. When I went to the support page, and clicked on the link for PDC, I am receiving a 400 error that indicates there is "Invalid static content" (screen shot attached).

Does anyone have any suggestions as to why I am receiving this?

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Posted: 5 years ago
Updated: 5 years ago
Posted: 8 Mar 2019 16:44 EST
Updated: 11 Mar 2019 3:24 EDT
Andy Werden (WERDA)
PEGA
Senior Fellow Technology Architect
Pegasystems Inc.
US

Hi. Please contact me at @WERDA or open a support ticket - I need to trace the URL path(s) of your login. We have recently upgraded some servers and found that they reject certain character sequences in URL; alternatively you may be associated to an account that does not have PDC configured yet [I tried to configure PDC for all on-premise customers last spring but might have missed you]. 

 

***Moderator Edit-Vidyaranjan: Updated contact information***

 

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