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Question

 Cheruku Abhilash (cherukua9334)
Safran India Private Limited

Safran India Private Limited
IN
cherukua9334 Member since 2021 2 posts
Safran India Private Limited
Posted: 3 weeks 3 days ago
Last activity: 3 weeks ago
Posted: 31 Oct 2025 6:00 EDT
Last activity: 3 Nov 2025 15:50 EST

print functionality not working

After upgrading to pega infinity-25, print functionality is not working

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Pega Platform '25
Pega Platform
Senior System Architect

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Posted: 3 weeks ago
Posted: 3 Nov 2025 15:50 EST
Sairohith Thummarakoti (Sairohith)
HCA Healthcare
Sairohith Thummarakoti
HCA Healthcare
US

@cherukua9334

can you try replacing old print code (pega.ui.print or custom harness) and use Constellation Print or make a PDF with pxCreatePDF and open it in a new tab. Clear cache and service worker, allow pop ups, try Chrome/Edge; check browser console for CSP/CORS errors and allow blob: and data: if a blank tab shows. Update to the latest 25.x patch, ensure access to pxCreatePDF rules, and remove any Cosmos-era overrides so the OOTB case view prints correctly.

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