Question
Lloyds Banking Group
GB
Last activity: 20 Aug 2025 9:57 EDT
Switch Application in Click Event Harness Pop-Up Window Action
We have a requirement to open a pop-up window with the pyReviewArchivedCase Harness, when a button is clicked on a section, so we are looking to use the Harness action in a click event. We have 2 Pega applications hosted in the same environment and when the button is pressed on a case open in the user portal of one application , I want a pop-up to open a case from archive in the other Pega application.
How can we configure the pop-up window to open in the user portal of the other Pega application (the access groups mapped to the OperatorID being used have access to both Pega applications)?
HCA Healthcare
US
You can’t render another application’s harness inside a modal that runs under the current access group, so don’t use Harness-in-a-modal for this. Instead, on the button click use Open URL in Window (new window) and deep-link into App B. In App B, create a lightweight landing harness (or portal) whose pre-activity switches to App B’s access group if needed (pxSwitchApplication) and then loads pyReviewArchivedCase with the passed case ID. Build the URL to that harness/portal and include the archived case key as a parameter. Make sure the operator has an access group for App B and that authentication is shared (same SSO session) so the deep link opens without a new login. In the pre-activity, validate access and call the OOTB open-archived-case API you use today, then Show-Harness pyReviewArchivedCase. Configure the button to open as a pop-up/new window and set window features as needed. This approach keeps your current portal intact while the pop-up runs in App B’s context, with correct rules/app stack and security.