Unable to open an instance CoexistenceCasesDT when running portal in Constellation
I am getting the below error when running portal in pega Constellation. Has anyone seen or resolved a similar issue before?
Pegasystems Inc.
IN
@BOUANENEM Can you share the PRPC version, this was fixed in latest versions
InnovationTeam
SA
@yerrs2We are using version 23.1.0 and are encountering an intermittent issue—sometimes it works, and other times it does not. If you have any insights or suggestions, they would be greatly appreciated.
Pegasystems Inc.
IN
@BOUANENEM This is an handled exception and will create this DT when its not present while using coexistence wizard. This should not cause any issues with your workflow. Incase if you observe any specific issues with this exception can you please specify them?
Pegasystems Inc.
IN
@BOUANENEMAs i have mentioned earlier, This should not cause any issues with your workflow. Is it blocking you from your workflow? I can only see you have attached a sc from tracer. Do you also observe any error in the runtime/portal? If so, can you attach that sc as well?
InnovationTeam
SA
@duddr1 thank you for your feedback. There is no error message displayed, but we are unable to run the portal as it is still loading.
Pegasystems Inc.
IN
@BOUANENEM Can you try skipping step 4 of pxPopulateEnvironmentInfo or setting the value of Param.case in that step to empty string and confirm whether that fixes your issue. If it didn't fix your issue and you're able to see some console errors then pls attach screenshots for the same. If there are no console errors then chances are that the issue you're facing might not be related to CoexistenceCasesDT error itself. In that case please describe your usecase in brief.