How to refresh case in constellation ?
We have a requirement to add a refresh button (or location) to the case view, allowing users to refresh the case when needed.
Is this feature available OOTB (Out-of-the-Box) in Pega?
Has anyone implemented a similar feature before?
If you have any insights or experience with this, please share.
Posted: 4 hours ago
PEGA
Pegasystems Inc.
IN
In Constellation you don't add actions sets to buttons, links, etc; the approach is to use out-of-the-box patterns. We thus don't have any OOTB feature to allow adding refresh button.
Please share the outcome you are trying to achieve here - Why the case needs to be refreshed and for what reason.
Adding a case wide local action, is also one approach worth exploring.