Pega Chat welcoming message when Chat launch CSR side

Question

SumanM17220192

Member since 2024

1 post

Athora

Posted: 1 day 17 hours ago

Last activity: 1 day 17 hours ago

Posted: 16 Jan 2025 5:02 EST
Last activity: 16 Jan 2025 5:02 EST

Pega Chat welcoming message when Chat launch CSR side

Report

Hi,

I can't figure out where is the "Thank you for contacting U+ Comms" message configured. It is displayed in the beginning of a chat interaction as a pre-configured greeting. Please refer to the attached screenshot for further details.

Thank you,

***Edited by Moderator Rupashree S. to add Capability tags***

To see attachments, please log in.

Pega Platform

Chat and Messaging

Insurance

System Architect

Reply
Like (0)
Share this page Facebook Twitter LinkedIn Email Copying... Copied!

Question

Pega Chat welcoming message when Chat launch CSR side

Need help or want to help others?

Experience the benefits of Support Center when you log in.

Question

Pega Chat welcoming message when Chat launch CSR side

Related content:

Need help or want to help others?

Experience the benefits of Support Center when you log in.

We'd prefer it if you saw us at our best.