@Vikky22  Yes, there are documents available that provide reference on prompts in the Knowledge Buddy at the prompt stage. These documents detail the configurations that a prompt engineer creates to optimize GenAI's response, including instructions, information, and contextual data definitions. For more information, you can refer to the Knowledge Buddy case type documentation.

The implementation guide includes specific information about prompt configuration and management, ensuring you can set up Knowledge Buddies that are appropriately tailored for different functions within your organization.

⚠ This is a GenAI-powered tool. All generated answers require validation against the provided references. 

• Current release: Pega Knowledge Buddy Implementation Guide
• Version 24.1: Pega Knowledge Buddy Implementation Guide (24.1)

Knowledge Buddy case type

cc @JamesCarstairs if you could provide some input, that would be great.