Question
Ford
US
Last activity: 25 Oct 2024 4:21 EDT
Is Connect-FTP still supported for outbound file transfer from the Pega Cloud?
We are looking to migrate our Pega application to the Pega Cloud. One of the interfaces we have on-premises uses Connect-FTP to send a file via SFTP to another system outside of Pega. Is Connect-FTP going to be supported in the Pega Cloud now and going forward? If so, then what we have may still work. I did find one reference that suggests it should work but want to confirm:
SFTP from Pega Cloud, using pegacloudfilestorage repository, to Client SFTP Server | Support Center
Accepted Solution
Updated: 25 Oct 2024 4:21 EDT
Pegasystems Inc.
PL
@RobertD16693255 you are right, Connect-FTP method to an external system will continue to work in Pega Cloud.
Pegasystems Inc.
GB
@RobertD16693255 Pega Cloud environments do not support using the SFTP connector rules in Pega Platform because Pega Cloud does not support directly accessing files on the local filesystem of your environment. Instead Pega Cloud services offer an SFTP Service for secure file transfers between your enterprise and your Pega Cloud applications.
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Ford
US
@MarijeSchillern Are you sure about this? All the documentation that I have read so far seems to infer that the Connect-FTP method is still supported on the Pega Cloud and I saw it in the docs for version 24.1
In the scenario that I am looking at we would continue to use the Connect-FTP method from the Pega Cloud to send a file to an external 3rd party SFTP site like we do today with an on-premise solution. We do not expect to receive files via SFTP so we have no intention of setting up an SFTP service in the Cloud and all that entails.
Some of the team members did a quick test in our Pega Cloud instance and the Connect-FTP method appears to work just fine.
So, that goes back to my original question. Hopefully someone from Pega will speak up about this. Is Connect-FTP method for sending outbound files going to be supported or not?
Pegasystems Inc.
GB
@RobertD16693255 the information came from a GenAI search. I'll tag our our Cloud SME who can hopefully include more details.
@Lukasz Zajac can you include any input?
Accepted Solution
Updated: 25 Oct 2024 4:21 EDT
Pegasystems Inc.
PL
@RobertD16693255 you are right, Connect-FTP method to an external system will continue to work in Pega Cloud.