Question
Capgemini
CH
Last activity: 3 Oct 2024 7:46 EDT
connecting on premise server with pega gen ai
As documented in the below link i would like to configure pega gen ai in on-premise server for testing purpose ,
has anyone able to configure it?
Updated: 3 Oct 2024 7:37 EDT
Pegasystems Inc.
GB
Pega GenAI started off being a Pega Cloud only offering. Then PremBridge was introduced for customers with on-prem and customer cloud installs to use Pega GenAI features.
Pega GenAI™ capabilities are available for Pega Cloud® clients with active subscriptions and clients that connect to Pega Cloud for Pega GenAI services.
Pega GenAI introduces capabilities across Pega Infinity™ 24.1 that accelerate low-code development, simplify customer service agent experiences, optimize engagement strategies, enable custom AI-powered capabilities, and more. For more information on Pega GenAI capabilities available in Pega Infinity 24.1, see What's new in generative AI.
Pega Cloud clients connect directly to Pega GenAI services, while client-managed cloud and on-premises clients connect to Pega Cloud using Pega PremBridge to use Pega GenAI services.
---> Did you already do the following?
Pega GenAI started off being a Pega Cloud only offering. Then PremBridge was introduced for customers with on-prem and customer cloud installs to use Pega GenAI features.
Pega GenAI™ capabilities are available for Pega Cloud® clients with active subscriptions and clients that connect to Pega Cloud for Pega GenAI services.
Pega GenAI introduces capabilities across Pega Infinity™ 24.1 that accelerate low-code development, simplify customer service agent experiences, optimize engagement strategies, enable custom AI-powered capabilities, and more. For more information on Pega GenAI capabilities available in Pega Infinity 24.1, see What's new in generative AI.
Pega Cloud clients connect directly to Pega GenAI services, while client-managed cloud and on-premises clients connect to Pega Cloud using Pega PremBridge to use Pega GenAI services.
---> Did you already do the following?
- Contact your Pega client representative and request a Pega Cloud® instance with the Pega GenAI™ PremBridge application installed.
For more information, see Enabling GenAI in Pega Cloud.
Enabling Pega GenAI in Pega Cloud
Capgemini
CH
@MarijeSchillern Yes i understand, my question was if anyone had success connecting through prem bridge?
Pegasystems Inc.
GB
@SwarnaThota I'm afraid as moderator I don't have those details of users using Prembridge. For data confidentiality reasons we would not be able to share names or examples.
You could try approaching your CSMs who may be able to liaise with the team who deal with Pega Cloud server requests.
The users who would have gone through the process would have requested a Pega Cloud server to connect to, and update authentication to connect.