Question
Carelon Global Solutions
Carelon Global Solutions
IN
Carelon Global Solutions
Posted: May 2, 2024
Last activity: Jun 4, 2024
Last activity: 4 Jun 2024 7:29 EDT
Closed
Solved
BIX logs are not generating in BIX node
Hi,
We have configured BIX and Background processing nodes in two different servers (351 and 352), but we noticed PegaBIX.log is being generated in background processing node and not in BIX node.
Kindly help on this.
***Edited by Moderator Marije to change type from General to Product, added Product details and Capability tags****
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Accepted Solution
Posted: 1 year ago
Updated: 1 year ago
Updated: 4 Jun 2024 7:29 EDT
MOD
Pegasystems Inc.
GB
@PremchandT16916079 It seems like there might be a configuration issue. The PegaBIX.log should be generated in the BIX node if the BIX extractions are running on that node. Please ensure that the BIX extractions are indeed running on the BIX node and not on the Background processing node. Also, check the logging level and the log file paths in your prlog4j2.xml file. If the issue persists, it might be best to contact Pega Support for further assistance.
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Configuring BIX logs for command-line extractions in on-premises systems
Node types for on-premises environments > Pega-provided node types
BIX logging