Doing the Implement step after a new install of '24 with CDH. Getting this error when hitting save on the Profile Designer page: Failed to create/update platform profile instance for Customer Profile Designer model because .pyContexts: Context list cannot be emptyNoticed that my Customer context does not display on this page. Was able to generate a 2 level Customer context without errors. Any ideas?

Profile Designer page does not show Customer context after initial install of '24 and successful context generation

JamieS10

Member since 2021

Futureproof.ai

Posted: Apr 25, 2024

Last activity: Apr 28, 2024

Posted: 25 Apr 2024 16:31 EDT
Last activity: 28 Apr 2024 6:06 EDT

Doing the Implement step after a new install of '24 with CDH. Getting this error when hitting save on the Profile Designer page:

Failed to create/update platform profile instance for Customer Profile Designer model because .pyContexts: Context list cannot be empty

Noticed that my Customer context does not display on this page. Was able to generate a 2 level Customer context without errors. Any ideas?

***Edited by Moderator Rupashree S. to add Capability tags***

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Posted: 8 months ago

Posted: 28 Apr 2024 6:06 EDT

vinodkalagata

Virtusa

replied to JamieS10

@JamieS10 Did you check if D_CDHContextDictionary is returning your contexts correctly?

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