Question
Zensar Technologies Ltd
IN
Last activity: 15 Jan 2024 3:01 EST
Updating Data In Child Case Whenever Parent Case Updated.
Hi All, One Scenario:- Suppose we have Parent Case and its child case is already created.
In parent case I updated in 50 properties. And I want whenever any user update these properties in Parent case, same values should be updated in child case. Thanks In Advance.
Accepted Solution
Updated: 15 Jan 2024 3:01 EST
Bits in Glass
IN
@AbhishekC1725 you can use updatecase smart shape to update parent case from child. That's the best approach. Please check below url.
Update parent case from child case
Tata Consultancy Services
IN
Hi @AbhishekC1725,
Could you please go through below article,
Update Parent Case Properties in Child case
Thanks,
Ashok
Zensar Technologies Ltd
IN
@Bhumireddy Thanks 😊
Accepted Solution
Updated: 15 Jan 2024 3:01 EST
Bits in Glass
IN
@AbhishekC1725 you can use updatecase smart shape to update parent case from child. That's the best approach. Please check below url.
Update parent case from child case
Zensar Technologies Ltd
IN
@Anoop Krishna Thanks 😊