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Question

 Gourab Ketan Pandey (GOURABKETAN)
Accenture

Accenture
IN
GOURABKETAN Member since 2011 15 posts
Accenture
Posted: Nov 14, 2022
Last activity: Jan 10, 2024
Posted: 14 Nov 2022 7:37 EST
Last activity: 10 Jan 2024 9:25 EST
Solved

8.5 to 8.8 complete upgrade using Helm Chart

Our client 8.5 to 8.8 and wants to do the complete upgrade using Helm Chart - for package as well as frameworks. We use Pega Marketing and Customer Service in two different applications and both will be upgraded. The application is deployed in a Kubernetes Container on google cloud.


***Edited by Moderator Marije to change Content Type from Discussion to Question; added capability tags***
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Pega Customer Service 8.5
Pega Customer Decision Hub for Communications 8.5
Decision Management
Next Best Action
Outbound Marketing
Email
Client-managed Cloud
Updates
Communications and Media
Senior System Architect

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Accepted Solution

Posted: 2 years ago
Updated: 11 months ago
Posted: 14 Nov 2022 8:00 EST
Updated: 10 Jan 2024 9:25 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@GOURABKETAN  please can you confirm that you already found the below documentation?

Installing, patching, or updating Pega software

Containerized deployments in Kubernetes environments

Virtual machine deployments of Pega Platform

Upgrading Pega Platform in your deployment with zero-downtime

Pega Customer Decision Hub or Pega Marketing 8.x to Pega Customer Decision Hub 8.8 On-Prem Update Guide

Pega Customer Service Upgrade Checker

Could you clarify what is your exact question so that we might find the relevant SME to help answer this for you?

 

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