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Question

 Sangeetha Arumugam (SangeethaA2590)

CA
SangeethaA2590 Member since 2021 2 posts
Posted: Jan 18, 2022
Last activity: Apr 8, 2022
Posted: 18 Jan 2022 10:33 EST
Last activity: 8 Apr 2022 13:55 EDT
Closed

Browser issue in Chrome

Hi

I'm facing difficulty while lgging into PEGA application, It is not working in Chrome but working in IE. 

Showing error message as "The information you enter is not recognized" . Any ideas?

Thanks,

Sangeetha A

***Edited by Moderator Marije to change type from General to Product, added Capability tags****
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Pega Platform
Security
User Experience

Posted: 4 years ago
Updated: 4 years ago
Posted: 18 Jan 2022 10:53 EST
Updated: 18 Jan 2022 10:55 EST
Marije Schillern (MarijeSchillern)
MOD
Senior Knowledge Management Specialist
Pegasystems Inc.
GB

@SangeethaA2590  can you tell us if your question is specific to Pega Academy?

If so I would then change the tags to alert the Pega Academy team.

https://collaborate.pega.com/question/excercise-system-not-working-me

https://collaborate.pega.com/discussion/initial-login-supplied-information-was-not-recognized

If this relates to the product, can you let us know what version you are running on?

Do all users have this issue?   Were you able to log in in the past?  See other articles which list that specific error:

https://community.pega.com/node/626056

https://collaborate.pega.com/question/unable-log-pega-application-any-ootb-operator-ids

 

 

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