Question
Standard chartered
KR
Last activity: 23 Aug 2018 19:03 EDT
Interrogation in Chrome browser
Hi All
I've tried to interrogate some pages in universal web application via Chrome browser, but seems like it can't get html from chrome...
When I click and drag into any items it page such as input, button, it doesn't recognize it at all....
Please kindly help how I can interrogate items in Chrome browser....
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Accepted Solution
Pegasystems Inc.
US
Please make sure the OpenSpan Chrome extension is enabled. Also make sure you don't have any Chrome exes running when you Start interrogation.
Princeton Blue BPM Solutions
IN
Hi Yodeh
Can you please explain how to insure that OpenSpan Chrome extension is enabled?
Pegasystems Inc.
IN
Hi Shilpa,
Please take a look at this PDN Article: How do I install and update the Chrome extension?
- Open Chrome to enable the extension. You will see a message in Chrome’s top, right corner to which you must respond.
- You can also open Chrome and use the Settings > Extensions option to make sure Studio is listed.
Hope this helps!
Princeton Blue BPM Solutions
IN
Thank you Lochana.
Issue has been resolved.
Virtusa IT Consulting
AE
Is your default browser IE or chrome?
radial
IN
I am also facing same problem
I didn't set default browser
please help me out
Pegasystems Inc.
US
Hello!
Since this post has already been marked with a Correct Answer and that doesn't apply to you, please create a new post so that you can get the response that is needed.
When you've created a new reply, please come back here and reply with the thread.
Thank you,
radial
IN
I am not able to enable, there is no option of studio to enable the extension.
Please check attachment and help me to do the same.
Pegasystems Inc.
US
You did not install the extension. The extension is installed when you install Pega Robotics. There is a radio button to select to install it. You will need to re-install Pega Robotics and select the radio button to install it for Chrome.
radial
IN
Thanks Vegam for the reply,
I am usng 7.1.93 version of Openspan studio, while installing i had checked the check boxes of CHROME AND FIRE FOX extensions.
But still not able to interrogate. please help to me regarding this.
Thanks
Raja
Pegasystems Inc.
US
If you go to the installation folder for openspan, do you see a folder for 'Extensions'? The install files should be in there and you can drag the .crx file onto the chrome extensions window and it should manually install it.
radial
IN
Thanks Vegam,
I have checked folder which you have suggested, don't have that .crx file to install manually.
you can check below attachment.
Pegasystems Inc.
US
Sorry - I meant the 'BrowserExtensions' Folder. Is that in there?
radial
IN
Thanks Vegam, issue got resolved.
Thank you a lot....