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Question

 Srinivas Bharat Komarina (KOMARINA)
Accenture
Senior System Architect
Accenture
GB
KOMARINA Member since 2012 182 posts
Accenture
Posted: Apr 16, 2021
Last activity: Apr 20, 2021
Posted: 16 Apr 2021 17:02 EDT
Last activity: 20 Apr 2021 3:31 EDT
Closed

Drop Downs does not expand/open in tablet mode with Desktop Site on

Hi,

Greetings. I am using Pega 8.4.2 and trying to launch the URL in a Chrome browser on Android 8.1.0 however i could not expand/open the drop downs, please see screen shot below

Drop Downs in a Tablet

 Any idea what needs to be done?

 

Regards,

Bharat

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Platform 8.4.2
User Experience
Mobile
Insurance
Senior System Architect

Posted: 3 years ago
Posted: 20 Apr 2021 3:31 EDT
Abhishek Karmakar (karma1)
PEGA
Principal Technical Support Engineer
Pegasystems Inc.
AU

Hi @KOMARINA, 

Can you please confirm if in your tablet chrome browser - Desktop site checkbox is checked? If it is checked then this scenario is unsupported. As desktop mode in mobile browser will have few compatibility issues. 

If you are facing any issue with Desktop site checkbox unchecked, let me know. 

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