implement SearchWorkItem Gadget functionality in portal (Pega 8.4.1)
Im using pega 8.4.1 and I have try to Add SearchWorkItem Gadget functionality to portal in a upgrade project .
But i couldn't succeed. I have followed step as below
*) Created a new section and pasted the copied HTML in the HTML tab.
*) Referred that section in our portal section.
Are there any other way to implement this scenario?
***Edited by Moderator: Pallavi to change content type from Discussion to Question***
Accepted Solution
Updated: 9 Nov 2020 15:52 EST
Pegasystems Inc.
AU
Updated: 15 Sep 2020 8:30 EDT
Infosys
AU
Would like this question answered too
Accepted Solution
Updated: 9 Nov 2020 15:52 EST
Pegasystems Inc.
AU
@AnuradhaW @JuliusM6
Live UI on the 8.4 Case Manager portal in UI Kit suggests the Section to embed in your Portal to provide the hook into Search is pySearchFieldWorkResponsive . If you are trying to wire in a different search gadget used from an earlier version of Pega then it may not work as the underlying Search architecture is continually evolving. I recommend transitioning to the latest implementation.
If you are looking to leverage a previous rule because you have customized it, I came across the following article yesterday while fielding a similar enquiry. Although the article lands under the Client Lifecycle Management product, all the extension points I checked in it are available from Platform.
You will likely be able to retrofit your existing customizations into this extension design available from the Platform.
Virtusa
LK
thanks for your reply
@AnuradhaW @JuliusM6
Live UI on the 8.4 Case Manager portal in UI Kit suggests the Section to embed in your Portal to provide the hook into Search is pySearchFieldWorkResponsive . If you are trying to wire in a different search gadget used from an earlier version of Pega then it may not work as the underlying Search architecture is continually evolving. I recommend transitioning to the latest implementation.
If you are looking to leverage a previous rule because you have customized it, I came across the following article yesterday while fielding a similar enquiry. Although the article lands under the Client Lifecycle Management product, all the extension points I checked in it are available from Platform.
https://community.pega.com/knowledgebase/articles/pega-client-lifecycle-management-financial-services/case-searches
You will likely be able to retrofit your existing customizations into this extension design available from the Platform.