Question
BNY Mellon
IN
Last activity: 14 Sep 2020 6:13 EDT
SearchWorkItems Gadget not working
We added the SearchWorkItems OOTB gadget in our portal. But none of the dropdowns in the gadgets are responsive. Even clicking on the Search button is not responding. No actions are captured on the Tracer. We have referred the gadget in our portal by copying the HTML code from the SearchWorkItems HTML rule and created a Non-Auto generated section with it. Then we referred that section in our portal Harness. Please advise.
Pegasystems Inc.
FR
Hello,
Can you clarify your Pega version and add a screen shot or two of your configuration maybe.
BNY Mellon
IN
We are using Pega 7.4 . The configuration is as below:
1. We copied the HTML code from the SearchWorkItems HTML rule
2. Created a new section and pasted the copied HTML in the HTML tab.
3. Referred that section in our portal section.
Please refer screenshots.
Pegasystems Inc.
IN
Hi,
I tried the same steps in Pega 7.4. I was able to implement the search gadget:
Could you check and see if you are able to see any errors in browser console on launching the portal?
Thanks
Virtusa
LK
Hi Srinivas,
Im using pega 8.4.1 and tried using this functionality in a upgrade project from.
But i couldn't succeed.Can you please produce the steps that you followed
Pegasystems Inc.
IN
Hello Venkat,
Are there any errors in the PegaRULES logs while performing the use case?
Thank you,
Pawan