Question
American Express
IN
Last activity: 29 Jul 2020 22:01 EDT
Agent going into exception
The agent is not enabled in both agent rule and in agent schedule. Still, it is running and going into exception. I have checked the agent rule and schedule it is disabled. It should not even run.
***Edited by Moderator: Pallavi to change content type from Discussion to Question***
Updated: 29 Jul 2020 8:35 EDT
Pegasystems Inc.
FR
Hello,
Can you clarify please. Is it an OOTB agent or a custom one. Can you share few screen shots maybe.
American Express
IN
It is a custom activity.
Exception:
Exception at 20190326T053004.242 GMT: com.pega.pegarules.pub.runtime.IndeterminateConditionalException: ** Primary.pyTemporaryObject==true null at com.pega.pegarules.priv.FUAUtil.activityPreTranIndeterminateConditionalCheck(FUAUtil.java:442) at com.pegarules.generated.activity.ra_action_corrsend_edbf6f042da37144d5d88927ea5cdcf5.step1_circum0(ra_action_corrsend_edbf6f042da37144d5d88927ea5cdcf5.java:213) at com.pegarules.generated.activity.ra_action_corrsend_edbf6f042da37144d5d88927ea5cdcf5.perform(ra_action_corrsend_edbf6f042da37144d5d88927ea5cdcf5.java:72)
Maantic Inc
US
Hi, 1. Delete the agent schedule instance in all the nodes
2. After deletion, master agent will create fresh instance based on agent configuration
3. After new instances are started run, check are you getting this exception.
Additionally check, are you reusing the same activity in more than one agent.