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Question

 Gayatri Simhadri (GayatriS8260)
Adqura

Adqura
IN
GayatriS8260 Member since 2016 14 posts
Adqura
Posted: Jul 10, 2020
Last activity: May 21, 2021
Posted: 10 Jul 2020 4:38 EDT
Last activity: 21 May 2021 4:46 EDT
Closed
Solved

Issue during campaign run in PegaMarketing 8

Hi,

We are running a real time marketing campaign in PegaMarketing 8 with a real time event configured in it. As per our requirement we do receive SMS on to mobile when that real time event is triggered. But recently we are getting an error during campaign run. The error is "ComponentExecutionException: Strategy component: [FilterInFlightOffers].[[Interaction History]] failed to execute. Details: Loading Interaction History from Database failed and ERROR: column FACTTABLE.productionpxfactid does not exist." The "FilterInFlightOffers" strategy is an out of box strategy and we did not add any productionpxfactid column in IH FactTable. So not sure why we are getting this error now. I have attached the error log. Please check.

Could anyone please let me know your thoughts on this.

Thanks,

Gayatri.

 

 

 

***Edited by Moderator: Pooja Gadige to add platform capability tag***
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Pega Marketing 8.1
Decision Management

Accepted Solution

Posted: 4 years ago
Updated: 4 years ago
Posted: 10 Jul 2020 6:54 EDT
Updated: 13 Jul 2020 8:55 EDT
Kevin Zheng (KevinZheng_GCS)
PEGA
Director, Technical Support
Pegasystems Inc.
US

If truly no system changes, I would check if the strategy somehow corrupted, normally a generated version of that strategy should be in your own ruleset. Can you do a resave of context dictionary?

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