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Question

 Robert Knebel (RobertK1983)
Scotiabank

Scotiabank
CA
RobertK1983 Member since 2015 5 posts
Scotiabank
Posted: Feb 13, 2020
Last activity: Feb 14, 2020
Posted: 13 Feb 2020 16:17 EST
Last activity: 14 Feb 2020 10:37 EST
Closed

Locataion of Catalog.zip when it is imported to server using hotfix manager pop-up.

I did not see it in the ServiceExport directory.  I keep getting 502 errors, and may have permission issues but I do not know where the catalog.zip file is stored for running the scans.

 

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Pega Platform 7.3.1
System Administration
Financial Services
System/Cloud Ops Administrator

Posted: 5 years ago
Updated: 5 years ago
Posted: 13 Feb 2020 16:48 EST
Updated: 13 Feb 2020 17:29 EST
Harish Gunneri (Harish_Gunneri)
PEGA
Senior Principal Engineer, Technical Support
Pegasystems Inc.
US

Catalog.zip file fetched successfully from Online option during Scan operation should be under \UPDATEMANAGER directory inside PegaTemp(explicitTempDir) folder. 

 

Let me know if it helps!

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Posted: 5 years ago
Posted: 14 Feb 2020 10:37 EST
Robert Knebel (RobertK1983)
Scotiabank

Scotiabank
CA

I looked up on SMA

I found two values:

initialization/explicittempdir /bns/pegaonazure/middleware/jboss-eap-7.0/standalone/pr_temp prconfig

scrolling through to this directory, I did not find anything, that looked reasonable.  ( I did not find the pr_temp directory as stated)

Then also this value:

pr_temp /opt/jboss-eap/standalone/tmp/prpc_j2ee14_jboss7JBM.ear.prweb.war Engine API(Transient)

In this directory I found the UPDATEMANAGER directory (see attachment UPDATEMANAGER_DirectoryStructure.docx)

I found my Catalog.zip that I uploaded 2020-02-13 @ 1:14:pm  file in the Common Directory.

So now the question becomes how can the Scan Process pick this catalog.zip file up, because the system thinks it is not there?

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