Operations Manager 8.5 hotfix install problem when install Deployment manager
Dear,
We take our deployment manager go-live, and one of the step is install the Operations Manager, this should included in our CDH 8.5, but we not confirm if we must install all the hotfix from the link -> https://docs.pega.com/bundle/customer-decision-hub-88/page/customer-decision-hub/release-notes/operations-manager-hotfixes-85f.html mentioned, also we not found each hotfix's package download links, may I get your suggestion :
1. if can provide 1 package that include all the hotfix ? if not please provide all hotfix packages 2. after we install all hotfix packages to our CDH, how to test or check the Operations Manager is ok and not impact the deployment manager
more version information: pega system: 8.5.3 cdh: 8.5 deployment manger: 5.5.3
***Edited by Moderator Marije to add Support Case Details;***
Accepted Solution
Updated: 12 Jan 2023 6:36 EST
Pegasystems Inc.
GB
@FiresonL in order to provide the solution I have highlighted the issued HFix from the support tickets SR-125003 and INC-255807:
Requested hotfix IDs
|
@FiresonL in order to provide the solution I have highlighted the issued HFix from the support tickets SR-125003 and INC-255807:
Requested hotfix IDs
|
To request a hotfix:
- Go to your account on My Support Portal.
- Click New Request > For something I need, and then select Service request > Existing hotfix.
- Fill out the case creation form, you may add all required hotfixes in a single request and then click Finish.
- HF-X ticket will be created and team will reach out to you.
After installing the hotfixes, do a sanity check to confirm the operations manager functionality is working fine .Also, please go through the readme.txt from the hotfixes to understand the areas where the fixes were made.
DL-21308 has been generated and shared as part of HF-65520.
I believe INC-255807 is still open in order to provide some more information on how to install these.,
We have 2 solutions here.
- https://docs.pega.com/bundle/platform-88/page/platform/deployment/hotfixes-verify-auth-pega-keystore.html
- Or you can disable revocation checks since you are not allowing outbound connections https://docs.pega.com/bundle/platform-88/page/platform/deployment/hotfixes-disable-auth-check.html
Please refer to documentation and apply one of the solutions:
https://docs.pega.com/bundle/platform-88/page/platform/deployment/hotfixes-verify-authenticity.html
Accepted Solution
Updated: 12 Jan 2023 6:36 EST
Pegasystems Inc.
GB
@FiresonL in order to provide the solution I have highlighted the issued HFix from the support tickets SR-125003 and INC-255807:
Requested hotfix IDs
|
@FiresonL in order to provide the solution I have highlighted the issued HFix from the support tickets SR-125003 and INC-255807:
Requested hotfix IDs
|
To request a hotfix:
- Go to your account on My Support Portal.
- Click New Request > For something I need, and then select Service request > Existing hotfix.
- Fill out the case creation form, you may add all required hotfixes in a single request and then click Finish.
- HF-X ticket will be created and team will reach out to you.
After installing the hotfixes, do a sanity check to confirm the operations manager functionality is working fine .Also, please go through the readme.txt from the hotfixes to understand the areas where the fixes were made.
DL-21308 has been generated and shared as part of HF-65520.
I believe INC-255807 is still open in order to provide some more information on how to install these.,
We have 2 solutions here.
- https://docs.pega.com/bundle/platform-88/page/platform/deployment/hotfixes-verify-auth-pega-keystore.html
- Or you can disable revocation checks since you are not allowing outbound connections https://docs.pega.com/bundle/platform-88/page/platform/deployment/hotfixes-disable-auth-check.html
Please refer to documentation and apply one of the solutions:
https://docs.pega.com/bundle/platform-88/page/platform/deployment/hotfixes-verify-authenticity.html