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Question

 Vinod Kumar Vemula (vinodkumarv1)
LTIMindtree
Pega Developer
LTIMindtree
IN
vinodkumarv1 Member since 2018 49 posts
LTIMindtree
Posted: Jan 4, 2020
Last activity: Dec 3, 2020
Posted: 4 Jan 2020 3:24 EST
Last activity: 3 Dec 2020 2:16 EST
Closed

If Case level SLA and Assignment level SLA configured which takes priority

If Case level SLA and Assignment level SLA configured which takes priority

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Low-Code App Development
Case Management

  • Geetha Peesari
Posted: 4 years ago
Updated: 3 years ago
Posted: 23 Feb 2020 13:44 EST
Updated: 14 Jun 2021 7:38 EDT
Pavan Kalyan Kanaparthi (kanap2)
PEGA
Senior System Architect
Pegasystems Inc.
IN

Do you mean when both have the same time for a goal,  which one will take preference?

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