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Question

 Ishara Wickramausrya (Ishara Derek)
Virtusa
Ishara Wickramausrya
Virtusa
US
Ishara Derek Member since 2015 17 posts
Virtusa
Posted: Jun 24, 2019
Last activity: Jun 24, 2019
Posted: 24 Jun 2019 12:13 EDT
Last activity: 24 Jun 2019 13:12 EDT
Closed

Assignments in WorkBasket and Worklist the same time

Can same case has two different Assignments in WorkBasket and in WorkList on the same time. Is this the normal behavior or coding error.

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Low-Code App Development
Case Management

Posted: 5 years ago
Posted: 24 Jun 2019 12:21 EDT
Marc Lasserre (MarcLasserre_GCS)
PEGA
Technical Account Manager
Pegasystems Inc.
FR

Hello, 

That could be normal of course. A case could have a lot of different assignments and each of those could be assigned to either WorkList or WorkBasket.

All that is normal so far.

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Posted: 5 years ago
Posted: 24 Jun 2019 13:12 EDT
Carissa Wenhardt (CarissaW_GCS)
PEGA
Senior Principal Engineer, Technical Support, Industry Apps
Pegasystems Inc.
US

This indicates the work object pxFlow pages and the assignment page are not in sync. What does the history show for actions taken on the work object prior to the error?

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