Question

Australia and New Zealand Banking Group Ltd
IN
Last activity: 25 Jun 2019 8:46 EDT
Email Listener > Process DSN - Not Working
Hello,
What is the actual purpose of Process DSN(check box) under Email Listener ?
Issue: Iam creating new workobject's using my 'Email Listener', and want to skip the creation when there is any 'Auto-Reply' email comes to the mail box. So, I unchecked the Process DSN checkbox, as it will restrict these DSN notifications, but it was not working and the auto-reply mail is also picked for case creation.
Can anyone let me know like how to restrict this 'Auto-Reply' email notification.,
Thanks ,
Dileep.
***Edited by Moderator: Lochan to update platform capability tags***