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Question

 Alagar Pandi Pandi (MayanAlagar)
Wirpo Technologies
Alagar Pandi Pandi
Wirpo Technologies
AU
MayanAlagar Member since 2010 41 posts
Wirpo Technologies
Posted: Jan 28, 2019
Last activity: Feb 1, 2019
Posted: 28 Jan 2019 4:13 EST
Last activity: 1 Feb 2019 10:13 EST
Closed

Pega PDC for non Pega Cloud Client

Hello All,

A very good day. Is there any way client are running Pega application with on-premises, they can access Pega PDC. If so , is there any licence to buy ?

***Edited by Moderator Marissa to update platform capability tags****

Thanks

Alagar

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Pega Autonomic Event Services
Pega Diagnostic Center

  • Dawn Brown
Posted: 5 years ago
Posted: 28 Jan 2019 7:20 EST
Alagar Pandi Pandi (MayanAlagar)
Wirpo Technologies
Alagar Pandi Pandi
Wirpo Technologies
AU

Hello,

  Thanks for your reply. We gone through link provided. With respect to our query, We need to know the possible of PDC usage for the application running on own premises. 

 

 

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Posted: 5 years ago
Posted: 28 Jan 2019 8:55 EST
Arvind Malav (malaa) Technical Manager
Pegasystems Inc.
IN

If I understand your query, you are trying to know if PDC on premise is licensed, can  you please confirm my understanding?

If above is true, then, PDC is free to use.

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Posted: 5 years ago
Posted: 1 Feb 2019 10:13 EST
Andy Werden (WERDA)
PEGA
Senior Fellow Technology Architect
Pegasystems Inc.
US

 

 

Per Alan's keynote at PW 2018, the PDC service is free for ALL pega customers. Feel free to contact your account manager if you need confirmation.

All customers should have a PDC tenant ready and waiting. There is no enrollment / entitlement process. If you are an authorized support contact with rights to create / update support tickets, you can access PDC from the link in https://community.pega.com/support    (next to the link for managing support tickets)

Ideally, to use PDC you just need to log in from browser, read the instructions on the welcome page, click to copy your unique service integration URL to clipboard, then go to your system, navigate to system / settings / PDC and paste the URL

In reality, servers running in on-premise data center may not have access to send data to PDC via public internet so you will have to configure your system / network with an appropriate gateway or proxy. Proxy and network setup is done outside of Pega and will be specific to your actual data center policies and preferences. 

Feel free to post questions tagged with 'predictive diagnostic cloud' or to reach out to pega support to forward questions to the PDC team ..

 

 

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