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Question

 RUSHABH SHAH (rushabhs8471)
BCBS, Newark, New Jersey

BCBS, Newark, New Jersey
US
rushabhs8471 Member since 2018 4 posts
BCBS, Newark, New Jersey
Posted: Sep 18, 2018
Last activity: Sep 19, 2018
Posted: 18 Sep 2018 13:17 EDT
Last activity: 19 Sep 2018 15:35 EDT
Closed

CPM Fundamentals PVS: No download option in pdf as well as in lesson

Hello,

I have started learning CPM Fundamentals but I didn't find CPM Download exercise system in PEGA PRPC lessons as well as pdf attached there. I am unable to find PVS file. Can anyone help me?

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Pega Academy

Posted: 6 years ago
Posted: 19 Sep 2018 15:35 EDT
Tom Hardy (TomHardy)
PEGA
Senior Manager, Curriculum Development, Customer Service & Sales Automation
Pegasystems Inc.
US

Hi Rushabh,

I just want to confirm that you need the 6.3 version of the product.  Since it's a very old version at this point.

If you are looking for the more current version of the product it is Pega Customer Service and the entry point for learning that is the Pega Customer Service Foundation course which you can enroll at here:  https://academy.pega.com/library/722/pega-customer-service-foundation

Tom

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